Responsible Gambling at Drakaris Casino
Drakaris Casino exists to provide entertainment. Gambling should be a leisure activity, never a way to earn money or solve financial problems. Drakaris publishes this policy and offers a full set of tools so that every player can stay in control.
Our commitment
Novatrix SRL, the operator of Drakaris, supports safer play through clear limits, easy-to-use account tools, trained Drakaris support staff and links to independent help organisations. The tools below are available inside your account at any time and work the same on desktop and Drakaris mobile.
Play within your means
Follow these simple rules:
- Gamble only with money set aside for entertainment.
- Never gamble with money needed for rent, bills, food or debt repayments.
- Never borrow to gamble.
- Decide on a budget and a time limit before you start.
- Do not chase losses. A loss is the cost of entertainment, not a debt to win back.
- Do not gamble when you are tired, upset, stressed or under the influence of alcohol.
- Take regular breaks.
Limits you can set
Every limit is enforced by the wallet before a spin or bet is confirmed:
- Deposit limits: daily, weekly or monthly.
- Loss limits: the maximum you can lose over a chosen period.
- Wager limits: the maximum you can stake over a chosen period.
- Session reminders: pop-up alerts at 15, 30 or 60 minute intervals.
- [Add: whether decreases apply immediately and increases after a waiting period.]
Breaks and self-exclusion
If you need time away, you can activate a break for 24 hours, 7 days, 30 days or 6 months from the same account screen.
Self-exclusion is available on request for any period from six months up to permanent. The request is confirmed by email, so it cannot be set by a single misclick. During self-exclusion you will not be able to deposit, play or receive marketing. Drakaris takes part in the international self-exclusion register through the Tobique Gaming Commission. We also recommend blocking gambling sites on your devices with filtering software for added protection.
Warning signs of problem gambling
Take a moment to ask yourself:
- Do you chase losses to win back money?
- Do you hide your gambling from family or friends?
- Do you borrow money or sell belongings to gamble?
- Do you gamble to escape stress, boredom or low mood?
- Do you spend more time or money than you planned?
- Do you feel restless or irritable when you try to stop?
If two or more apply to you, we strongly encourage you to pause, use the tools above and speak to a support organisation. A short self-assessment is also available on our responsible gambling page.
Where to get help
Free, confidential support is offered by independent organisations:
- GamCare
- BeGambleAware
- Gordon Moody
- Anonymous Games hotline
You can also talk to Drakaris live chat, available 24/7, to ask for limits, a break or self-exclusion. Our team will process your request without trying to persuade you to keep playing.
Bonuses and responsible play
Welcome bonuses, reloads, free spins and VIP cashback are promotional offers with wagering requirements (for example Drakaris x40 wagering or x35 wagering). Read the terms before you accept any offer. You are never obliged to claim a bonus, and you can decline one before your deposit. Bonus funds expire after a set period, so never deposit more than planned just to complete wagering.
Protecting minors
Gambling is for adults only: 18 or the local legal age if higher. We verify age during KYC and may close accounts that do not pass checks. If you share a device with minors:
- Never save your Drakaris login on shared devices.
- Keep your payment details private.
- Use parental-control software to restrict access to gambling sites.
Protecting your account
Keep your password secret, log out on shared devices and never let anyone else play from your account. Playing through another person’s account is prohibited.
Our right to act
If we believe a player may have a gambling problem, we may contact them, apply limits, or suspend the account to protect them.